Customer Service Host

5 hours ago

Coimbatore, Tamil Nadu, India beBeeReception Full time ₹ 1,04,000 - ₹ 1,30,878
Hotel Receptionist Role Summary

We are seeking an experienced and friendly Hotel Receptionist to provide exceptional guest services at our hotel.

  • This role involves warmly welcoming guests, assisting with check-in and check-out procedures, addressing guest inquiries, managing front office administration, maintaining a clean workspace, and accurately recording transactions.
Key Responsibilities:

The successful candidate will be responsible for:

  1. Providing a warm welcome to guests and ensuring their stay is comfortable and enjoyable.
  2. Assisting with check-in and check-out procedures, including handling room assignments, key cards, and other administrative tasks.
  3. Responding promptly and professionally to guest inquiries and requests, resolving issues in a timely manner.
  4. Managing front office administration, including maintaining accurate records, processing payments, and performing other administrative duties.
  5. Maintaining a clean and organized workspace, adhering to health and safety standards.
Requirements & Skills:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to interact with guests from diverse nationalities.
  • Proficiency in English; additional languages are highly valued.
  • Flexibility to work night shifts, weekends, and holidays, as required.
What We Offer

In return for your hard work and dedication, we offer a competitive compensation package, opportunities for professional growth and development, and a supportive team environment. If you are passionate about delivering exceptional guest experiences, apply now to become a part of our dynamic team

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