Senior Operational Director

20 hours ago


Pune, Maharashtra, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000

About the Role

The Head of Operations will oversee all operational aspects of banqueting and catering services, ensuring excellence in event execution, guest experience, productivity, and profitability.

Key Responsibilities:

  • Oversight of day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaboration with sales, culinary, and service teams to deliver outstanding events—corporate, social, and weddings.
  • Development and implementation of SOPs for seamless event logistics, from setup through execution and close-out.
  • Monitoring quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Leadership and mentorship of teams in banqueting, kitchen stewarding, and F&B; recruitment, training, and management of departmental staff.
  • Preparation and management of budgets, control of costs, and drive of efficiencies for maximum profitability.
  • Maintenance of compliance with health, safety, food handling, and local regulations.
  • Nurturing of client relationships to maximize repeat business and event referrals.
  • Analysis of operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordination with vendors for supplies, décor, AV, and event needs.


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