Technical Specialist

5 hours ago


Chennai, Tamil Nadu, India NTT DATA Full time

Job Overview

We are seeking a highly skilled Technical Specialist to join our team at NTT DATA. As a Technical Specialist, you will play a critical role in providing technical support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.

Key Responsibilities

  1. Provide proactive technical support to clients, identifying and resolving technical incidents and problems in a timely manner.
  2. Collaborate with cross-functional teams to analyze and resolve complex technical issues.
  3. Develop and maintain strong relationships with clients, understanding their technical requirements and providing tailored solutions.
  4. Stay up-to-date with the latest technologies and trends, applying this knowledge to improve our services and deliver exceptional results.
  5. Contribute to the development and implementation of technical strategies, ensuring our services meet the highest standards of quality and reliability.

Requirements

  • Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience).
  • Demonstrated experience in Engineering function within a medium to large ICT organization.
  • Demonstrated experience of Managed Services.
  • Demonstrated working knowledge of ITIL processes.
  • Demonstrated experience working with vendors and/or 3rd parties.

About NTT DATA

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.



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