EV Infrastructure Engineer
2 days ago
Statiq is a pioneering start-up leading the electric vehicle (EV) movement in India by setting up chargers across the country. With a strong vision to make sustainable transportation a reality, Statiq was named as one of the top 3 most promising start-ups by NASSCOM in 2020 and selected for Y Combinator, a prestigious Silicon Valley-based accelerator program.
Job RoleWe are seeking an experienced Servicing Engineer to join our team. As an EV Infrastructure Engineer, you will play a crucial role in ensuring seamless service delivery and customer satisfaction. Your primary responsibilities will include:
- Managing service complaints and resolving issues efficiently
- Maintaining accurate records of spares inventory and services provided
- Coordinating with service associates and customers to ensure smooth operations
- Analyzing faults and implementing feasible solutions using industry-standard tools and protocols
To succeed in this role, you should possess:
- A degree or diploma in Electrical or Electronic Engineering
- 3-5 years of experience in customer service support for EV chargers, SMPS, and UPS
- Excellent English communication skills in both written and spoken form
As a valued member of our team, you can expect:
- A competitive salary of ₹8,00,000 per annum
- The opportunity to work with a passionate and enthusiastic team dedicated to building India's largest EV infrastructure
- A dynamic work environment that encourages growth and learning, with opportunities for professional development and training
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