
Design System Operations Lead
3 days ago
This role is responsible for leading strategic initiatives to drive adoption and scalability of our design system.
The ideal candidate will have experience in design operations, product strategy, or data engineering roles, with a proven track record of building measurable strategies in complex organizations.
Key Responsibilities:
- Strategic Measurement & Insights
- Create and oversee key performance indicators (KPIs) for design system adoption, scalability, and performance
- Lead the development of system dashboards and metrics reporting tools
- Conduct high-level audits to monitor consistency, reusability, and compliance
- Translate metrics into actionable insights for executive leadership
- Leadership in Reporting & Communication
- Deliver compelling quarterly reports and executive briefings on system impact and performance
- Drive stakeholder engagement and create alignment on priorities across design, product, and engineering teams
- Champion the value of design systems through storytelling and success metrics
- Present system insights to leadership and cross-functional teams
- Strategic Roadmapping & Prioritization
- Lead and maintain a strategic roadmap for the design system aligned with product development cycles
- Facilitate prioritization workshops based on business value, adoption, and team feedback
- Own roadmap communications and alignment across senior stakeholders
- Team & Stakeholder Leadership
- Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation
- Build governance frameworks and performance rituals for sustained impact
Requirements:
- 8+ years of experience in design operations, product strategy, or data engineering roles
- 2–4 years of management experience leading design systems or cross-functional UX/Dev teams
- Proven track record of building measurable strategies in complex organizations
- Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub
- Experience with analytics tools: Looker, Tableau, Amplitude, or similar
- Strong executive communication and cross-org influence skills
Nice to Have:
- Experience managing a design system at scale in a product-led organization
- Understanding of accessibility, usability, and design-token frameworks
- Familiarity with Agile and program management tools (Jira, Asana, Notion)
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