Digital Commerce Project Director

3 days ago

Bengaluru, Karnataka, India beBeeProject Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Project Lead - eCommerce & Retail

We are seeking a seasoned project lead with extensive experience in eCommerce and Retail domains to spearhead digital commerce projects. The ideal candidate will be responsible for planning, execution, monitoring, and closure of projects while ensuring alignment with business objectives and client expectations.

Main Responsibilities:

  • Lead end-to-end delivery of eCommerce and retail IT projects (B2B/B2C), ensuring quality, timelines, and budget adherence.
  • Collaborate with cross-functional teams including design, development, QA, business analysts, and client stakeholders.
  • Create detailed work breakdown structures, schedules, resource allocation, risk assessments, and mitigation strategies.
  • Manage project scope, changes, and client communications effectively to maintain project health.
  • Ensure adherence to software development life cycles/Agile methodologies (Scrum/Kanban).
  • Drive daily stand-ups, sprint planning, retrospectives, and client demos.
  • Serve as the primary point of contact for clients, ensuring transparency and expectation management.
  • Work with solution architects and technical leads to resolve delivery challenges and technical roadblocks.
  • Track and report project KPIs, burn rates, velocity, and other delivery metrics.
  • Oversee UAT and production go-live activities.
  • Conduct post-implementation reviews and prepare project closure documentation.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Computer Science, Engineering, or related field.
  • 8+ years of IT experience with at least 3-5 years in eCommerce and Retail project delivery.
  • Proven experience managing Salesforce Commerce Cloud, Adobe Commerce (Magento), SAP Hybris, Shopify Plus, or similar platforms.
  • Strong knowledge of retail business processes like product catalog, promotions, order lifecycle, inventory, fulfillment, and returns.
  • Proficient in Agile, Scrum, and/or Waterfall methodologies.
  • Excellent communication, leadership, and stakeholder management skills.
  • Hands-on experience with tools like JIRA, Confluence, MS Project, or equivalent.
  • Ability to manage multiple stakeholders in global delivery model.
  • Experience working with OMS (KIBO, Manhattan, Sterling), PIM (Akeneo, Salsify), ERP (SAP, Oracle), and Analytics tools.
  • Knowledge of cloud platforms (AWS, Azure) and DevOps basics is a plus.

Key Soft Skills:

  • Strong problem-solving and decision-making skills.
  • Ability to manage multiple priorities and work under pressure.
  • Proactive attitude with a customer-first mindset.

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