
Business Application Specialist
6 days ago
As a key member of the business operations team, you will play a vital role in supporting organizational functions by defining and documenting business requirements for a critical application. This includes translating business needs into a development plan, adhering to global IT strategy and guidelines, policies, and relevant frameworks.
Duties and Responsibilities- Collaborate with other specialists to ensure a cohesive solution and long-term governance of data.
- Stay updated on vendor updates, patches, and fixes, and evaluate their impact on the application.
- Contribute to the development and maintenance plan for the application, as well as IT architecture and design principles.
- Introduce new functionality and propose changes to enhance business efficiency.
- Monitor the quality, performance, and cost-effectiveness of the application in scope.
- Document and maintain records of business requirements and implementation for the application in scope.
- Provide second- and third-line support when needed, and provide end-user training and user manuals for the application.
- Drive testing of the application according to the defined test strategy and plan.
- Lead the work on implementing compliance to policies, laws, regulations, and industry standards for the application in scope.
- Propose and define the development and maintenance plan for the application in collaboration with business owners, stakeholders, and the architecture team.
- Define the implementation of changes for the application in scope.
- Define the data architecture for the application based on global data architecture.
- Approve test protocols.
- Bachelor's or master's degree in a relevant field.
- More than 3 years' experience using the application in scope.
- Deep knowledge of business processes supported by the application in scope.
- Experience working in a multicultural organization.
- Experience working with ITSM and ITIL.
- Experience working with agile methods and frameworks.
- Excellent language skills in English.
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