Technical Support Engineer

3 days ago


Noida, Uttar Pradesh, India SBS Full time

Job Overview

SBS is a leading organization in the IT industry, committed to delivering high-quality services to our clients. We are currently seeking a skilled Technical Support Engineer to join our Cloud Operations team.

Salary Range: $80,000 - $110,000 per annum, depending on experience and qualifications.

Key Responsibilities:

  • To provide technical support and troubleshooting for our customers' systems and applications;
  • To configure and manage batch scheduling systems to meet customer requirements;
  • To work collaboratively with other teams to ensure smooth service delivery;
  • To identify and escalate critical issues promptly;
  • To maintain accurate records and reports of system performance and customer interactions;
  • To contribute to quality initiatives and service improvements.

Required Skills and Qualifications:

  • At least 2 years of experience in an IT Operations role;
  • Excellent communication and problem-solving skills;
  • Ability to work independently and as part of a team;
  • Familiarity with Service Management tools and batch scheduling systems;
  • Strong attention to detail and ability to prioritize tasks effectively;
  • Degree in Computer Science or related field preferred.

About SBS:

SBS is an equal opportunities employer committed to diversity and inclusion. We foster a work environment that values respect, integrity, and collaboration. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply.



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