Service Desk Expert

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo Be responsible for primary user support and customer service Respond to queries from all calls portal emails chats from the client Become familiar...

- Must be Ops Manager On papers in International BPO.- Experience in International Technical Voice Process is Mandatory.- Must be strong in Operations Matrices.- Over All Experience 7 Years.- Mode of Interview- Work From Office.- 7 years of experience in a service desk or IT support role, with at least 3+ years in a supervisory or managerial...

Role Name: DeveloperRole Description:We are looking for experienced Service Desk Associates with a strong background in supporting large enterprise customers. The ideal candidate will have hands-on experience in infrastructure and application support.Competencies:IT IS – Service DeskExperience:6 to 8 yearsEssential Skills:- Proven experience as a Service...

Role Name: Developer Role Description: We are looking for experienced Service Desk Associates with a strong background in supporting large enterprise customers. The ideal candidate will have hands-on experience in infrastructure and application support. Competencies: IT IS – Service Desk Experience:6 to 8 years Essential Skills: Proven experience as a...

Role Name: DeveloperRole Description:We are looking for experienced Service Desk Associates with a strong background in supporting large enterprise customers. The ideal candidate will have hands-on experience in infrastructure and application support.Competencies:IT IS – Service DeskExperience:6 to 8 yearsEssential Skills:Proven experience as a Service...

Job Opening For Service DeskQualification- Graduation requiredProfile- Service Desk, Incident Management, SLA, Ticketing tools.Experience minimum 1+Service DeskPackage upto 4.5LPALocation- PuneWork Mode- Work from Office5 days working & US shiftFor more information contact PriyankaContact no mail id-

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Senior Service Desk ManagerWe are seeking a highly skilled and experienced Senior Service Desk Manager to join our team. As a key member of our service delivery organization, you will play a critical role in ensuring the smooth operation of our service desk.

IT Service Desk Leadership OpportunityThe IT Service Desk Manager plays a pivotal role in overseeing the global 24x7 Service Desk, ensuring exceptional support. This leader transforms the Service Desk into a proactive, outcome-driven support function that drives business productivity and minimizes disruption.This position reports to the Director of End User...

OVERVIEW:Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Quality Analyst, will be responsible to support training and quality improvement within the Service Desk Operations. This role will analyze, record, report on improvement areas of members, processes, knowledgebase, documentation, tools, train, work on priority...