Global IT Service Desk Operations Leader

Work Location - Pune This is work from Office 5 Days POSITION SUMMARYOwens & Minor is looking for a Global Service Desk Manager as part of Infrastructure Managed Services.Provide leadership for the Global IT Service Desk support call center with full responsibility for the B1, B2 & B3,L1 support operations to support Owens & Minor global user base. Performs...

Key Duties and ResponsibilitiesOwn and drive the adoption and improvement of the ITIL processes through the Service DeskResponsible for measuring performance of the service desk and driving continual improvement processes.Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development.Responsible...

Dear Candidate Greetings from TCS Role: Service DeskLocation: PuneExperience Range: 3 to 8 YearsJob Description:Should be customer centric and understand the Service Desk (SD) support function. Candidate should be proficient in written and verbal English to provide the required IT services. Candidate must be ready to provide the support over the Phone...

Job Title: Global Services LeaderAbout this role:We seek an experienced leader to oversee our global services operations, leveraging expertise in process improvement, stakeholder management, and team engagement.Results-driven professional with a proven track record of optimizing business processes, reducing costs, and improving productivity.Strong leadership...

Senior Service Desk ManagerWe are seeking a highly skilled and experienced Senior Service Desk Manager to join our team. As a key member of our service delivery organization, you will play a critical role in ensuring the smooth operation of our service desk.

The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers Our business is unique in its ability to reach globally service locally and provide cross-jurisdictional services With our clients at the heart of everything we do our hard-working team has successfully...

We never ask for payment as part of our selection process and we always contact candidates via our corporate accounts and platforms If you are approached for payment this is likely to be fraudulent Please check to see whether the role you are interested in is posted here on our website About TMF Group TMF Group is a leading global provider of...

The primary objective of this role is to oversee the efficient operation of a service desk, ensuring that all support requests are handled in a timely and professional manner.Key Responsibilities:Desk OperationsOversee daily operations of the service desk, ensuring efficient handling of all support requests.Monitor key performance indicators (KPIs) to ensure...

General InformationJob ID31810LocationPune, IndiaWork TypesFull Time, PermanentCategoriesInformation TechnologyWe never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are...

Operations Leadership OpportunityWe are seeking a seasoned operations leader to drive excellence in a dynamic global environment.Cultivate a culture of purpose and passion, empowering the organization to thrive.Deliver high-quality results, ensuring timely and accurate execution.Support business transformation initiatives, fostering innovation and...