Interior Sales Specialist
4 weeks ago
Role Overview
As a Sales Associate at YoHo Design, you will play a pivotal role in driving sales growth and enhancing customer satisfaction. This position requires exceptional customer service skills, a deep understanding of interior design principles, and the ability to identify opportunities for sales and upselling.
Key Responsibilities
- Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.
- Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.
- Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.
- Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.
- Build and maintain strong relationships with clients to foster repeat business and referrals.
- Assist clients with placing orders, processing payments, and coordinating delivery and installation.
- Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.
- Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries.
- Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.
- Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.
Qualifications
- Previous experience in retail sales, preferably within the interior design industry.
- Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.
- Passion for interior design and a keen eye for aesthetics.
- Proven track record of meeting or exceeding sales targets.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in using computer software and point-of-sale systems.
- Flexibility to work weekends and evenings as needed.
Education
Bachelor's degree in interior design, marketing, business administration, or a related field preferred.
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