Customer Service Ambassador
1 week ago
About the Role
At RankBloc Services, we're seeking a dedicated and detail-oriented Client Care Representative to join our team. In this role, you'll be the primary point of contact for our clients, providing exceptional customer support and ensuring their needs are met.
Key Responsibilities
- Provide timely and effective support to clients via phone, email, or chat
- Resolve client complaints and issues in a professional and empathetic manner
- Process client orders, applications, and requests accurately and efficiently
- Maintain accurate and up-to-date client records and information
- Collaborate with internal teams to achieve client satisfaction goals
Requirements and Qualifications
- 1-3 years of experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Knowledge of CRM software and customer service principles
About RankBloc Services
We're a digital marketing agency dedicated to helping businesses enhance their online presence. Our team is passionate about delivering exceptional results and providing endless growth opportunities for our employees.
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