Customer Service Ambassador

2 weeks ago


Delhi, Delhi, India Expertia AI Full time

ROLE AND RESPONSIBILITIES

  • We are seeking a highly skilled Customer Centric professional with excellent English communication skills to join our team at Expertia AI.
  • As a Global Customer Care Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information in a timely and professional manner.
  • Key skills and qualifications include:
    • Ability to empathize with customers and provide a compassionate response.
    • Effective communication and interpersonal skills.
    • Strong problem-solving skills and ability to work under pressure.
    • Candidate should have 1-3 years of experience in customer service or a related field.
    • Prior experience in international customer care is an added advantage.
    • Educational Qualification: Any Degree.
    • Salary is negotiable based on experience and skill set.

SKILLS

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and ability to think critically.
  • Customer-centric approach and ability to empathize with customers.
  • Confidence to establish common ground and influence others.


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