Food Industry Technology Specialist

8 hours ago

Belgaum, Karnataka, India beBeeCustomerSuccess Full time ₹ 4,95,000 - ₹ 8,05,000

We are seeking a skilled Customer Success Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences and ensuring the successful adoption of our software solutions.

This is an exciting opportunity to work with a leading unified commerce platform, empowering businesses to succeed in the food and beverage industry. As a Customer Success Specialist, you will play a key role in driving customer satisfaction, loyalty, and retention.

About the Role

As a Customer Success Specialist, you will:

  • Develop strong relationships with customers, understanding their business needs and goals
  • Provide expert guidance on product implementation, configuration, and optimization
  • Deliver comprehensive training and support to ensure seamless adoption
  • Monitor customer performance, identifying areas for improvement and providing actionable insights

Your Key Responsibilities:

  • Product & Customer Expertise
  • Deployment & Training
  • Support & Troubleshooting
  • Customer Engagement & Advocacy
What We're Looking For

We are seeking a talented individual with:

  • 0–2 years of experience in software deployment, technical support, or account management
  • Strong knowledge of hardware setup and troubleshooting (POS systems, printers, networks)
  • Excellent communication skills in English
  • Ability to train and educate end users across different roles
  • Strong problem-solving skills, independent thinking, and ability to work under pressure
  • Highly available and willing to travel locally within the assigned metro city for client visits
Benefits

Working with us offers a range of benefits, including:

  • Opportunities for career growth and professional development
  • A dynamic and innovative work environment
  • A competitive salary and benefits package

Join our team and take the first step towards a rewarding career in customer success

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