City Operations Manager
3 weeks ago
About the Role:
An Operations City Captain plays a vital role in the backend of a company, responsible for administrative and execution tasks to support daily operations. With excellent organizational skills, this individual must perform various duties for different business functions under the supervision of an Operations Manager.
Responsibilities:
- Coordinating with clients and in-house teams to handle operations-related tasks.
- Managing backend processes, including appointment confirmations, reports, escalations, and executions.
- Providing end-to-end backend support for operations inquiries, confirmation follow-ups with clients, SOD and EOD report preparation, logistics, and weekly reports.
- Building and developing relationships with existing and new clients.
Career Opportunities & Benefits:
Enjoy attractive compensation, incentives, medical, fitness-sponsored benefits like gym, yoga, Zumba, and other membership benefits.
Key Success Metrics for this Role
- Audit Cycle
- VIP Appointments Experience
- Handling Region Appointments and Reports (Based on Requirement)
- Managing Vendor Relationship and Operations
Requirements:
- High school diploma/Graduation
- Strong analytical and organizational skills
- Excellent communication and listening skills
- Ability to work under pressure
- Strong computer proficiency
- Detail-oriented and solutions-focused
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
About Ekincare:
Ekincare's patented technology and pan-India network of over 10,000+ cashless healthcare service providers make it one of India's leading integrated OPD benefits platforms.
Trusted by 500 corporates, including Fortune 500 companies like KPMG, HSBC, BNY Mellon, and Target, to design and deploy unified OPD benefits across 2M+ employees and families.
For more details, visit www.ekincare.com.
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