
Senior Business Process Analyst
3 days ago
Analyze business needs and problems to develop solutions that improve organizational processes.
Develop technical specifications from stakeholders using agile methodologies.
Evaluate and communicate system requirements, maintain process efficiency, and deliver regular status reports.
Contribute to project delivery and process optimization, including configuration within software platforms.
Design strategic change plans to navigate transformation initiatives.
Maintain awareness of best practices and identify opportunities for improvement.
Communicate complex topics in a clear and concise manner to both technical and non-technical stakeholders.
Required Skills and QualificationsMinimum 5 years of Salesforce CRM experience as a Business Analyst or Business Systems Analyst is required.
Change management expertise is highly valued.
Project management experience is highly valued.
Salesforce Business Analyst Certification is highly valued.
BenefitsStrong working knowledge of Salesforce platform out-of-the-box functionality is a must.
OthersExcellent communication, facilitation, and presentation skills are essential.
Able to define and communicate the overall vision and break it down into manageable work units.
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