Field Scheduling Coordinator

2 weeks ago

Rajkot, Gujarat, India beBeeScheduling Full time ₹ 48,17,280 - ₹ 80,34,400

About this role:

As a vital part of our scheduling services team, you will play a key role in delivering exceptional customer experience and efficient logistics to support field service personnel.

This role requires strong communication skills, with the ability to build trusting relationships with clients and internal stakeholders. You will be responsible for maximizing location-based field consultants' time with clients, while developing visit agendas and coordinating schedules.

The successful candidate will have excellent problem-solving abilities, with a strong attention to detail and ability to prioritize tasks effectively. They will also possess good communication skills, both written and verbal.

Key Responsibilities:

  • Organize and schedule assigned field engineering or jurisdictional visits by overseeing workload and calendars; communicate with clients and coordinate visit times; prepare and distribute visit agendas; work with Client Service Teams to resolve problems with visiting a client's site.
  • Establish working partnerships with external clients and internal teams.

Requirements:

  • 6 months to 1 year of experience required to perform essential job functions.
  • Customer service and work scheduling or strongly correlated work experience.
  • Proficiency in usage of MS 365 and ability to learn and understand proprietary business systems and workflow tools.
  • Fluent reading / writing English.
  • Prefer additional language skills: French, Spanish, German, Portuguese

What We Offer:

  • Opportunity to develop your skills and expertise in scheduling and logistics.
  • Collaborative and dynamic work environment.
  • Chance to make a real difference in delivering exceptional customer experience.

Work Location: Bengaluru

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