Client Liaison Specialist

4 days ago


Varanasi, Uttar Pradesh, India beBeeCustomerRelationshipManager Full time ₹ 10,00,000 - ₹ 20,00,000
Customer Relationship Manager

We are seeking an experienced Customer Relationship Manager to join our team.

The ideal candidate will have a strong background in customer relationship management, with a proven track record of building and maintaining strong relationships with customers.

  • Build and maintain strong relationships with customers through effective communication and problem-solving skills.
  • Act as the primary point of contact for customers, handling queries and providing accurate resolutions.
  • Collaborate with sales, CRM, and legal teams to streamline customer communication and ensure seamless customer experiences.
  • Track customer interactions using CRM software and maintain detailed records.
  • Address and resolve customer complaints efficiently while ensuring a positive customer experience.
  • Analyze customer feedback and provide insights for service improvement.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in customer relationship management, preferably in real estate or housing projects.
  • Strong interpersonal and negotiation skills to build and maintain customer relationships.
  • Excellent verbal and written communication skills in English.
  • Proficiency in CRM software and Microsoft Office tools.
  • Analytical mindset with the ability to interpret customer data and market trends.
Benefits
  • Competitive salary + Performance-based incentives
  • Opportunity to work in a dynamic and fast-paced environment
  • Career growth prospects in the real estate sector
How to Apply

Interested candidates can apply by sending their resume to the designated email address or contacting us via phone.



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