Regulatory Compliance Specialist
3 weeks ago
This is an excellent mid-level position to learn customer onboarding operations and grow as a compliance professional. You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through hybrid work models and flexible working environments.
Key Responsibilities- Be accountable for monitoring product alerting and manage subsequent investigations to ensure appropriate product use.
- Manage the customer audit program to ensure customer compliance with product use obligations and restrictions.
- Manage compliance team reporting and metrics in collaboration with customer vetting and onboarding team members.
- Support Compliance team members with internal QA reviews as well as third-party audit requests.
- Handle internal product access requests.
- Support compliance policy and process activities from creation to implementation.
- Support training and communication activities as requested.
- Support the ongoing evolution and execution of the overall compliance program.
- Attend and apply ongoing training to further develop knowledge, skills and abilities.
The following are required for success in this role:
- 3-5 years of business experience.
- Clear and effective communication skills (written and verbal) focused on excellent customer service.
- Excellent attention to detail and organizational ability.
- Ability to meet deadlines under pressure.
- Excellent PC skills and familiarity with Microsoft 365 and secure cloud services (including SharePoint and Teams), SAP, and Salesforce required; familiarity or experience with data visualization software (e.g., PowerBI, Tableaux), data analytics (e.g., Alteryx), and risk & compliance solutions (e.g., MetricStream) a plus.
- Ability to establish and maintain productive internal business relationships.
- High level of initiative and ability to perform in a fast-paced, matrix environment.
- Excited about innovation.
- Team player with a collaborative mindset.
You will benefit from a comprehensive benefit plan, flexible vacation, two company-wide Mental Health Days Off, work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription, retirement, savings, tuition reimbursement, and employee incentive programs.
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