
Lead Operational Excellence
1 week ago
Job Summary:
The Deputy Branch Manager/Operation Head is responsible for overseeing the day-to-day operations of a flagship branch, ensuring efficient management of teller counters and lobby services. This role requires strong leadership skills, attention to detail, and excellent communication abilities.
Key Responsibilities:
- Manage service and operations of the flagship branch.
- Review branch operations reports and control reports.
- Responsible for updating regulatory display items for the branch.
- Maintain good branch service index and branch health score card on a monthly basis.
- Track and close attachment orders and regulatory notices.
- Co-ordinate with operating agencies and branches on a day-to-day basis.
- Quality check for all financial and non-financial instructions.
- Track branch leads, allocation, and closure to participate in branch book improvement and profitability.
Required Skills and Qualifications:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of banking regulations and laws.
- Ability to analyze data and make informed decisions.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
How to Apply:
Interested candidates should submit their resume and cover letter to apply for this exciting opportunity.
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