IT Technical Specialist for ServiceNow Platform

3 days ago

Malappuram, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
ServiceNow Support Specialist

We are seeking a skilled ServiceNow Support Specialist to join our team.

  • Responsibilities:
  • Provide technical support and perform system maintenance tasks to ensure the smooth operation of the ServiceNow platform.
  • Troubleshoot and resolve issues related to the ServiceNow platform in a timely and efficient manner.
  • Collaborate with other IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Ensure all support activities comply with IT security policies and federal regulations.
Requirements

To be successful in this role, you must have:

  • 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies and procedures.
  • A Bachelor's degree in Information Technology or Computer Science is preferred.
Benefits

Our company offers a comprehensive benefits package that includes:

  • Health & Wellness: Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support your physical and mental well-being.
  • Time to Recharge: Generous paid time off to relax and rejuvenate.
  • Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
  • Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
  • Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
  • Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

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