Operations Management Professional
2 days ago
Empower is a leading insurance and financial services company with its headquarters in Winnipeg, Manitoba. Our mission is to provide innovative solutions for individuals, families, and business owners across Canada.
Job Title: Assistant Manager - Operations (Back Office)We are seeking an experienced Assistant Manager to join our operations team. As an Assistant Manager, you will play a key role in managing a team of 15-20 associates, interacting with business partners and stakeholders to meet operational challenges, and coordinating efforts to achieve short- and long-term goals.
About the RoleThis is an exciting opportunity to join a dynamic team and take on new challenges. As an Assistant Manager, your responsibilities will include:
- Managing a team of associates to ensure effective planning and execution of operations
- Interacting with business partners and stakeholders to meet operational challenges
- Coordinating efforts to achieve short- and long-term goals
- Developing and implementing process improvements to reduce waste levels and increase efficiency
- Escalating issues promptly and providing timely feedback to stakeholders
You will have the opportunity to develop your leadership skills, work with a talented team, and contribute to the success of our organization.
RequirementsTo be successful in this role, you will need:
- A degree from a recognized university
- 7-10 years of experience in Defined Contribution, with at least 4 years in Transaction Ops
- Excellent problem-solving, analytical, and communication skills
- Intermediate Excel and basic knowledge of MS Access
- Flexibility to work in US shifts
We offer a competitive salary, range $120,000-$180,000 per year, based on experience and qualifications. In addition, we provide a comprehensive benefits package, including health and dental insurance, benefit plans, charitable giving, and workplace mental health resources.
Why Choose Empower?At Empower, we value innovation, teamwork, and customer satisfaction. We are committed to creating a positive work environment that supports professional growth and development. If you are looking for a challenging and rewarding career opportunity, please apply today.
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