
Effective Client Engagement Specialist
1 week ago
We are seeking a highly skilled Client Servicing Executive to join our team.
Key Responsibilities:
- Interact with clients on a regular basis through phone, emails or meetings and understand their requirements.
- To respond quickly to client requirements in a timely and professional manner.
- Do ideation meetings with internal teams and clients to provide the best possible options.
- Coordinate with creative teams for ongoing work. Proof read and cross check assignments before sending them to clients.
- Implement innovative ways to keep clients engaged with the company and provide value for money experience.
- Cultivate solid relationships with clients by creating exceptional communication and providing prompt service.
- Identify new business opportunities through client referrals.
- Maintain proper records of existing and potential clients and their contracts with the company.
- Keep higher management updated and give presentations when needed.
Requirements:
- Graduate from any discipline
- Specific degrees such as MBA in Marketing or Advertising and Communications or Media will be an added advantage.
- 2-4 years of client servicing experience in an Advertising agency. This is a work from office role.
Essential Skills and Qualities:
- Excellent communication and interpersonal skills.
- Energy and ability to work under pressure to meet deadlines and demanding targets.
- An urge to think out of the box and eagerness to learn new things.
- Ability to work as a team member.
- Creativity, initiative combined with commercial awareness.
- Strong analytical skills and updated knowledge of the field.
Employment Type: Full-time on site job
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