Virtual Customer Support Specialist

2 weeks ago


Jaipur, Rajasthan, India ADCI - Rajasthan Full time
Work from Home with Amazon Customer Service

Role: Virtual Customer Service Associate

Job Type: Contract (Seasonal)

Location:Work from home in Rajasthan

Our Mission: At Amazon, we're committed to being Earth's most customer-centric company. Our award-winning Customer Service team plays a vital role in achieving this goal.

What You'll Do:

As an Amazon Customer Service Associate, you'll be the first point of contact for our customers, answering their requests through phone, chat, and/or email. You'll use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

Key Responsibilities:

  • Provide exceptional customer service and support
  • Resolve customer inquiries and issues in a timely and professional manner
  • Use problem-solving skills to find solutions and prevent issues
  • Work collaboratively with other teams to ensure seamless customer experience

What We Offer:

We provide a comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role. You'll also receive a complete equipment package and access to our Amazon Extras program, which offers lifestyle benefits and retail discounts.

Requirements:

  • Hard-working, articulate, and detail-oriented
  • Friendly and customer-focused in every situation
  • Ability to learn quickly and adapt to change
  • Comfortable multi-tasking in a high-energy environment

Next Steps:

If you're interested in this opportunity, click on the link below to start the application process. You'll need to allow 3 hours to complete the full application, including assessments that will evaluate your suitability for the role.



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