Virtual Customer Support Specialist
2 weeks ago
Role: Virtual Customer Service Associate
Job Type: Contract (Seasonal)
Location:Work from home in Rajasthan
Our Mission: At Amazon, we're committed to being Earth's most customer-centric company. Our award-winning Customer Service team plays a vital role in achieving this goal.
What You'll Do:
As an Amazon Customer Service Associate, you'll be the first point of contact for our customers, answering their requests through phone, chat, and/or email. You'll use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Key Responsibilities:
- Provide exceptional customer service and support
- Resolve customer inquiries and issues in a timely and professional manner
- Use problem-solving skills to find solutions and prevent issues
- Work collaboratively with other teams to ensure seamless customer experience
What We Offer:
We provide a comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role. You'll also receive a complete equipment package and access to our Amazon Extras program, which offers lifestyle benefits and retail discounts.
Requirements:
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and adapt to change
- Comfortable multi-tasking in a high-energy environment
Next Steps:
If you're interested in this opportunity, click on the link below to start the application process. You'll need to allow 3 hours to complete the full application, including assessments that will evaluate your suitability for the role.
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