Italian Customer Support Specialist
1 week ago
Job Description:
We are seeking a highly skilled Italian Customer Success Associate to join our team at Pranam Recruiters.
Key Responsibilities:
* Handle customer queries efficiently and effectively
* Provide excellent customer service through voice and chat support
* Ensure customer satisfaction by resolving issues and providing timely solutions
Requirements:
* Graduate degree
* Minimum 1 year of experience in customer support
* Excellent Italian and English communication skills
* C1 or B2 certified Italian language
* C1 or B2 certified English
Benefits:
* Salary: 5-7 LPA
Requirements and Skills:
* Proven experience as debt collector / negotiator / debt settlement experience
* Experience in working with targets and tight deadlines
* Knowledge of relevant legal requirements - USA
* Working knowledge of MS Office and databases
* Excellent communication, drive, results-focused, motivated, and people skills
* Apt in negotiating and persuading to closure
* Ability to be professional, polite, and compassionate without lacking confidence
Interview Process:
* HR Round (Virtual)
* Ops Round
* Joining Formalities
* Joining
Location:
Mansarovar Jaipur 302020
Shift:
Night Shift, 5 Days a week
Position:
Customer Support Executive
Language:
Italian
Language Code:
en
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