Italian Customer Support Specialist

1 week ago


Jaipur, Rajasthan, India Pranam Recruiters Full time
Job Title: Italian Customer Success Associate

Job Description:

We are seeking a highly skilled Italian Customer Success Associate to join our team at Pranam Recruiters.

Key Responsibilities:

* Handle customer queries efficiently and effectively
* Provide excellent customer service through voice and chat support
* Ensure customer satisfaction by resolving issues and providing timely solutions

Requirements:

* Graduate degree
* Minimum 1 year of experience in customer support
* Excellent Italian and English communication skills
* C1 or B2 certified Italian language
* C1 or B2 certified English

Benefits:

* Salary: 5-7 LPA

Requirements and Skills:

* Proven experience as debt collector / negotiator / debt settlement experience
* Experience in working with targets and tight deadlines
* Knowledge of relevant legal requirements - USA
* Working knowledge of MS Office and databases
* Excellent communication, drive, results-focused, motivated, and people skills
* Apt in negotiating and persuading to closure
* Ability to be professional, polite, and compassionate without lacking confidence

Interview Process:

* HR Round (Virtual)
* Ops Round
* Joining Formalities
* Joining

Location:

Mansarovar Jaipur 302020

Shift:

Night Shift, 5 Days a week

Position:

Customer Support Executive

Language:

Italian

Language Code:

en

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