Claims Professional

6 days ago


Kollam, Kerala, India beBeeVehicles Full time ₹ 7,00,000 - ₹ 10,00,000
Vehicle Damage Claims Specialist

About the Position

We are seeking a Vehicle Damage Claims Specialist to inspect images and videos of vehicle damage, produce accurate quotes, and convert incoming enquiries into confirmed repair bookings.

Main Responsibilities:

  • Assess vehicle damage remotely using submitted photos and/or video footage.
  • Identify required SMART repair work and prepare accurate repair quotes.
  • Use predefined labour and parts pricing guidelines to issue transparent, competitive quotes.
  • Communicate quote details to customers in writing or over the phone.

Triage and Workflow Management:

  • Determine whether damage is suitable for SMART repair, bodyshop referral, or mobile technician.
  • Route jobs correctly based on location, severity, and repair capability.
  • Liaise with scheduling teams to allocate bookings appropriately.

Requirements:

  • Prior experience in vehicle damage assessment, quoting, or SMART repair industry (essential).
  • Strong knowledge of minor vehicle damage types and SMART repair capabilities.
  • Familiarity with estimating tools or internal quoting platforms.
  • Excellent attention to detail and communication skills.

Preferred Qualifications:

  • ATA/IMI accreditation or background in vehicle body repair (non-essential but beneficial).


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