Drive Business Success as a Senior Operations Manager

1 week ago


Bhavnagar, Gujarat, India beBeeOperation Full time ₹ 15,00,000 - ₹ 20,00,000
Senior Operations Manager

We are seeking a seasoned Senior Operations Manager to lead our Outreach team in delivering exceptional results through Best-in-Class Call Audits and coaching.

  • Conduct thorough audits of inbound and outbound sales calls to ensure adherence to industry standards and compliance.
  • Provide actionable feedback and recommendations to Advisors for continuous improvement, leveraging data-driven insights.
  • Document call assessments, identify trends, and report on key performance indicators (KPIs) to inform business decisions.
  • Collaborate with the training team to develop targeted coaching programs based on audit findings.

The ideal candidate will possess a deep understanding of consultative sales processes in high-ticket sales environments and Inside Sales Outreach operations. They should demonstrate excellent analytical and observation skills, effective communication and feedback delivery, and proficiency in using call monitoring tools and CRM software.

Familiarity with EdTech industry standards is advantageous. The successful candidate will be expected to work closely with management to identify areas for process optimization and improved customer interactions, driving business growth and success.



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