Support Engineer

2 days ago


Kozhikode, Kerala, India beBeeHelpdesk Full time ₹ 45,00,000 - ₹ 82,50,000

Key Responsibilities

  • Service Desk and IT Support:
  • We handle service desk and IT support incidents using Manage Engine and ADX tools.
  • We assign tasks to our engineers and ensure timely closure.
  • We evaluate warranty and AMC support coverage for all IT equipment.
  • Data Management and Reporting:
  • We maintain a tracker for HP warranty calls in ADX.
  • We generate management reports including: daily open call, summary, and CSAT reports; printer/projector reports; AMC tracker reports (monthly); MIS reports (weekly/monthly); monthly service desk presentations.
  • Procurement and Vendor Coordination:
  • We obtain hardware quotations, coordinate approvals, and process purchase orders.
  • We track invoice submissions and follow up for timely payments.
  • We coordinate with vendors for supply chain efficiency.
  • Vendor and Team Performance Monitoring:
  • We monitor the performance of our engineers across all locations and submit daily reports.
  • We evaluate AMC partners' service and share improvement feedback.
  • We prepare and share minutes of meetings daily to ensure smooth operations.


  • Kozhikode, Kerala, India Lithos Technosoft Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We are looking to add product specialists to our growing support team atLithosPOS. As a SaaS company, our support is 24/7 and is required to be instant. We take pride in our excellent customer service and are looking for individuals who can adapt to and maintain our high standards.The job will require that you provide immediate support to our users via...


  • Kozhikode, Kerala, India Brototype Full time ₹ 21,000 per year

    Vacancy : Tech Support Engineer- CalicutJob descriptionWe are actively and urgently looking for fresher or experienced candidates who has strong base over any programming languages like Java, JavaScript, Python, Flutter, Dot net etc.REQUIREMENTS:-Should know basics programming.-Should be able to take small tech sessions and Speak with students.-Should know...


  • Kozhikode, Kerala, India Lithos Technosoft LLP Full time ₹ 15,000 - ₹ 2,50,000 per year

    We are looking to add product specialists to our growing support team at LithosPOS. As a SaaS company, our support is 24/7 and is required to be instant. We take pride in our excellent customer service and are looking for individuals who can adapt to and maintain our high standards.The job will require that you provide immediate support to our users via...


  • Kozhikode, Kerala, India beBeeManufacturingSupport Full time ₹ 10,00,000 - ₹ 15,00,000

    Job DescriptionWe are seeking an experienced support engineer to join our team in the manufacturing industry.The ideal candidate will have at least 2 years of experience in SQL and programming languages, with hands-on experience in providing technical support. Experience in the MES domain is essential for success in this role.Responsibilities...


  • Kozhikode, Kerala, India Avikal Solutions Full time

    Experience - 3 -5 YearsShift - Night Shift in 2 slots ( 7 PM - 7 AM )Location: BangaloreMandatory Skills - AWS - Cloud platform, Apache Airflow, Python & Kubernetes with Good communication.Notice Period: 10 daysRole DescriptionThis is a full-time remote role for a Managed Airflow Platform Support Engineer. The Managed Airflow Platform Support Engineer will...


  • Kozhikode, Kerala, India MAKEWAY Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    System Engineer Qualifications / Skills:communication skillsDecision-makingInformation securityTroubleshooting:Identifying and resolving hardware-related issues, often involving collaboration with software engineers.Knowledge of systems engineering software tools, This includes knowledge of processors, memory, storage, and networking...


  • Kozhikode, Kerala, India Leading IT Company In UAE Full time

    Position: L1 Field Support EngineerLocation: UAE - AbudhabiQualifications:3-5 years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g., Service Now,...


  • Kozhikode, Kerala, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Technical Support Engineer – User Experience SpecialistDescription:Are you a seasoned professional looking to elevate the user experience for thousands of enterprise customers? Do you have expertise in troubleshooting, debugging, and transforming complex issues into seamless user experiences?We are seeking a highly skilled Technical Support...


  • Kozhikode, Kerala, India beBeeSupport Full time ₹ 10,00,000 - ₹ 15,00,000

    Job Title: Desktop Support SpecialistWe are seeking a skilled and experienced desktop support specialist to join our team. As a desktop support specialist, you will be responsible for providing technical support and assistance to users across the organization.Your primary responsibilities will include:Providing timely and effective support to users via...


  • Kozhikode, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. As the primary point of contact for end-users, this individual will be responsible for providing top-notch technical support and maintenance for the VMware Horizon VDI platform.This role involves resolving complex technical issues, maintaining golden...