Senior IT Service Operations Analyst

2 weeks ago


Bengaluru, Karnataka, India NTT DATA Full time

Job Description

Req ID: 277599

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.

We are currently seeking a Senior IT Service Operations Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). This role oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.

About NTT DATA Services

The responsibilities of this role include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Apply from local Career site

Listen to the story of Employee Voice

Samantha Fortney

Life Sciences Account Executive

United States

Read more

Barkha Setia

GBSS Training Manager

India

Read more

Phillip Leamon

Sales Executive

United States

Read more

Apply from local Career site

Back to search results



  • Bengaluru, Karnataka, India Colt Technology Services Full time

    Job Title: IT Service Operations AnalystColt Technology Services is seeking an experienced IT Service Operations Analyst to join our team. As an IT Service Operations Analyst, you will be responsible for building automated reports, analyzing data, and providing actionable insights to enhance operational efficiency.Key Responsibilities:Design, build, and...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job Title: Account Service Operations Senior AnalystJob Summary:NTT DATA Services is seeking a highly skilled Account Service Operations Senior Analyst to join our team in Bengaluru, India. As a key member of our operations team, you will be responsible for overseeing, facilitating, and administering ITIL based service support and/or technical account...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job OverviewNTT DATA Services is seeking a Senior IT Service Operations Analyst to oversee and facilitate ITIL-based service support and technical account management. The successful candidate will be responsible for coordinating incident ownership and client account management on a 24x7 basis.Key ResponsibilitiesManage and oversee service delivery processes,...


  • Bengaluru, Karnataka, India Colt Technology Services Full time

    Job Title: IT Service Operations AnalystColt Technology Services is seeking an IT Service Operations Analyst to join our team. As an IT Service Operations Analyst, you will be responsible for analyzing and improving the efficiency of our IT operations. This includes identifying areas for improvement, developing and implementing process improvements, and...


  • Bengaluru, Karnataka, India NTT DATA Full time

    Job DescriptionReq ID: 277599 NTT DATA Services strives to build a diverse and inclusive environment for its employees. We are committed to creating a workplace where everyone feels valued and respected.We are currently seeking a Senior IT Service Operations Analyst to join our team in Bengaluru, India.The successful candidate will oversee, facilitate, and...


  • Bengaluru, Karnataka, India Conduent Business Services Full time

    {"title": "Senior Business Operations Analyst", "description": "Unlock Business Potential with Data-Driven InsightsAt Conduent Business Services, we're on a mission to deliver exceptional outcomes for our clients and the millions of people who count on them. As a Senior Business Operations Analyst, you'll play a critical role in driving business growth and...


  • Bengaluru, Karnataka, India Intuit Full time

    Job Title: Senior Service Desk AnalystJoin Intuit's esteemed IT Workforce Care Team as a Senior Service Desk Analyst, a key member of the technical support team responsible for delivering exceptional customer service.Key Responsibilities:Oversee team operations and handle complex technical issues.Drive innovation and simplification for the team and...


  • Bengaluru, Karnataka, India Goldman Sachs Full time

    Job Title: Senior Loan Servicing AnalystJoin Goldman Sachs as a Senior Loan Servicing Analyst and be part of a dynamic team that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world.About the RoleThe Corporate Loan and Real Estate Servicing team is seeking a professional who...


  • Bengaluru, Karnataka, India Conduent Business Services Full time

    At Conduent Business Services, we're seeking a highly skilled Senior Business Operations Analyst to drive business growth and excellence. As a key member of our team, you'll leverage your expertise in Power BI, Power Automate, and Excel to deliver actionable insights and optimize operational performance.Key Responsibilities:Design and develop comprehensive...


  • Bengaluru, Karnataka, India Conduent Business Services Full time

    Unlock Business Potential with Conduent Business ServicesAt Conduent Business Services, we're dedicated to delivering exceptional outcomes for our clients and the millions of people who count on us. As a Senior Business Operations Analyst, you'll play a critical role in driving business success through data-driven insights and process optimization.Key...


  • Bengaluru, Karnataka, India Conduent Business Services Full time

    Job SummaryConduent Business Services is seeking a highly skilled Senior IT Operations Analyst to join our team. As a key member of our IT operations team, you will be responsible for supporting our EAS solutions hosted on-prem and on the cloud, implementing standardized processes across teams, and participating in major incident resolution. Key...


  • Bengaluru, Karnataka, India WiseTech Global Full time

    Senior Security Operations AnalystWiseTech Global is a world-leading software company building software for the global logistics industry. Our mission is to create breakthrough products that enable and empower those who own and operate the supply chains of the world.We are looking for a Senior Security Operations Analyst to join our Security Operations team,...


  • Bengaluru, Karnataka, India Thomson Reuters Full time

    About the RoleYou will be working as a Senior Analyst CS Finance, supporting the application portfolio and delivering reliable infrastructure operations according to business expectations. You will partner with application development teams to ensure operational readiness for new applications and features.About You:We are looking for someone with a thorough...


  • Bengaluru, Karnataka, India Conduent Business Services Full time

    At Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. Our dedicated associates create exceptional outcomes for our clients and the millions of people who count on them.We are seeking a highly skilled and analytical Senior Business Operations Analyst to support our team. The ideal...


  • Bengaluru, Karnataka, India Amazon Web Services India Private Limited Full time

    Job Title: Real Time Analyst, BizOpsAbout the RoleAmazon Web Services (AWS) is seeking a highly skilled Real Time Analyst to join our BizOps team. The successful candidate will be responsible for monitoring and analyzing real-time performance data to ensure optimal service levels and efficiency.Key ResponsibilitiesIntraday real-time monitoring of performance...


  • Bengaluru, Karnataka, India MUFG Full time

    About the Role:Position Title: Senior Client Service Desk Corporate Title: Trade Finance Analyst Reporting to: Supervisor Location: MUFG, Bangalore Job Profile : Purpose of Role: The main objective of this role is to develop and implement best practices to drive positive client experience and proactively lead operational efficiency efforts and process...


  • Bengaluru, Karnataka, India IT Service Company Full time

    Role OverviewAt IT Service Company, we are seeking a highly skilled Senior Web Application Developer to join our team. As a key member of our development team, you will play a crucial role in designing, developing, and maintaining our web applications.Responsibilities- Design and develop high-quality plugins and components using best practices.- Adapt...


  • Bengaluru, Karnataka, India Openwave Messaging GLBH Full time

    Job Title: Senior SOC AnalystWe are seeking a highly skilled Senior SOC Analyst to join our team at Openwave Messaging GLBH. As a key member of our Security Operations Center, you will play a critical role in ensuring the security and integrity of our systems and data.Key Responsibilities:Oversee security event monitoring, incident handling, reporting, and...


  • Bengaluru, Karnataka, India Northern Trust Corporation Full time

    About Northern Trust:Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.As a Senior Analyst in our Investment Operations team, you will play a critical role in ensuring the smooth...


  • Bengaluru, Karnataka, India Epsilon Full time

    Job Title: Senior Client Services AnalystDescription:Epsilon is looking for a Senior Client Services Analyst to join our team. As a Senior Client Services Analyst, you will be responsible for facilitating affiliate marketing activities in collaboration with our Account teams.Proactively engage with Account management teams and assist with account...