Senior Technical Writer

3 days ago

Bengaluru, Karnataka, India Informatica Full time
Job Title: Senior Technical Writer

About the Role:
As a Senior Technical Writer at Informatica, you will create high-quality product documentation, videos, and tutorials that showcase our technology and expertise. You will work closely with software engineers, UX designers, product managers, and other doc team members to craft great user-facing content that meets our customers' needs.

Key Responsibilities:

  • Create technical content that describes product functionality
  • Compile and test online help
  • Develop tutorials to improve first user experience
  • Work with partners to deliver meaningful error messages, useful UI strings, and develop clear terminology
  • Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content
  • Contribute to documentation team processes
  • Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
  • Collaborate on projects with other technical writers


Requirements:

  • BA/MA/BS or equivalent (engineering, technical communications, humanities, social sciences)
  • 5+ years of relevant professional experience
  • Excellent leadership and project management skills
  • Able to quickly learn technical information
  • Able to meet deadlines and help others meet them
  • Able to multitask, prioritize, and follow schedules
  • Able to follow documentation processes and style
  • Able to understand customer requirements and incorporate them into the documentation
  • Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems


Preferred Skills:

  • Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts
  • Experience with DITA, XMetaL, content management systems, source control systems, Jira, and Confluence
  • Experience with Adobe Creative Cloud, video software, e-learning software, and/or Pendo


About Informatica:
At Informatica, we believe that diversity drives innovation and we are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity. We are passionate about building and delivering solutions that accelerate data innovations.

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