AI Implementation Specialist

20 hours ago


Hyderabad, Telangana, India beBeeAI Full time ₹ 15,00,000 - ₹ 20,00,000
Job Overview

We are seeking a highly skilled AI Specialist to support the execution of our strategic roadmap by managing the implementation of workflows, maintaining platform functionality, and ensuring seamless integration of Autonomous AI Agent capabilities.

The ideal candidate will have hands-on experience in configuring and implementing workflows in Zendesk, familiarity with Zendesk Autonomous AI Agent functionalities, and strong problem-solving and troubleshooting abilities.

  • Key Responsibilities:
  • Configure and implement workflows as directed by the Architect to meet business requirements.
  • Leverage Autonomous AI Agent capabilities to enhance automation and agent productivity.
  • Troubleshoot and resolve technical issues related to platform performance.
  • Monitor daily operations of the Zendesk platform, addressing abnormalities promptly.
  • Ensure integrations with third-party tools function reliably.
  • Partner with the Architect to understand strategic priorities and translate them into operational tasks.
  • Train end-users and provide ongoing support to improve user experience and satisfaction.


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