
Chief Office Manager
22 hours ago
Job Title: Chief Office Manager
Role Overview:
The Chief Office Manager is responsible for overseeing the day-to-day operations of the office, ensuring seamless functionality and alignment with organizational goals.
This role requires in-depth knowledge of office administration, including HR, Finance, Projects, Procurement, and Support Teams. The ideal candidate will prioritize efficiency, timely task execution, clear communication, and effective coordination between all internal functions.
Key Responsibilities:
- Office Operations Management:
- Oversee daily office activities to ensure proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
- Supervise administrative processes including documentation, asset management, office supplies, and team logistics.
- Interdepartmental Coordination:
- Align work between various teams to facilitate smooth workflows.
- Track cross-functional tasks, identify roadblocks, and ensure timely resolution.
- Maintain close coordination between field operations and office support teams.
- Office Systems & Process Optimization:
- Develop and implement standard operating procedures (SOPs) for all office functions.
- Ensure document control, filing systems, and reporting formats are standardized and followed.
- Identify inefficiencies and implement process improvements across all departments.
- Monitoring & Reporting:
- Review daily, weekly, and monthly reports from all departments.
- Prepare consolidated dashboards and updates for senior management.
- Monitor internal KPIs related to operations, productivity, and project delivery support.
- Team Oversight & Task Allocation:
- Allocate and monitor tasks to department heads or coordinators.
- Follow up on deadlines, pending work, and escalated issues.
- Ensure that team members are adequately supported and resourced.
- Compliance, Discipline & Office Policies:
- Ensure adherence to organizational policies, rules, and internal guidelines.
- Maintain discipline, attendance, and punctuality within the office.
- Work closely with HR for employee engagement, conflict resolution, and training needs.
- Communication & Escalation Handling:
- Act as the central point of communication between departments and top management.
- Handle operational escalations and ensure timely resolution.
- Conduct regular coordination meetings with department heads.
Qualifications & Requirements:
Bachelor's or Master's Degree in Business Administration, Operations, or related field.
8–12 years in office operations, administration, or general management.
Strong multitasking, coordination, decision-making, and organizational skills.
Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination.
MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.).
Proficient in English and local language, if applicable.
Office-based position; occasional travel to branch or project sites if needed.
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