Chief Digital Products Officer
3 days ago
E-Commerce & Gifting Operations Manager Job Description
">This role is responsible for developing and implementing e-commerce merchandising strategies to drive sales across various channels. The ideal candidate will have experience in e-commerce, gifting, merchandising, BTL, trade marketing, retail management, or related roles.
">- E-Commerce Merchandising: Develop and implement e-commerce merchandising strategies to drive sales across various channels (retail, e-commerce, wholesale).
- Gifting Activities: Plan and execute gifting activities for channel partners, including selection of gifts, procurement, and logistics management.
- Pan India BTL Activities: Plan and execute Below-The-Line (BTL) activities across India, including events, activations, and promotional programs.
- Vendor Management: Build and develop vendor partnerships for e-commerce product catalogue and provide strategic guidance, hands-on support, and training.
- Customer Care Operations: Manage customer care operations, keeping accurate records and documenting customer service actions.
Required Qualifications & Experience:
">The ideal candidate should have a Master's degree in Marketing and at least 10 years of experience in E-commerce, Gifting (Corporate/Festival), Merchandising, BTL, Trade Marketing, Retail Management, or related roles.
">Key Competencies:
">- E-Commerce Merchandising principles: Product Assortment Planning, Retail Marketing Strategies
- E-Commerce Marketing tools: Strong communication, negotiation, and interpersonal skills
- Excellent analytical, creative, and problem-solving skills:
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