GDS Travel Support Professional
6 days ago
Role Summary
The GDS Travel Support Professional will play a critical role in delivering exceptional customer experiences through expert support and guidance. This individual will possess strong technical skills, excellent communication abilities, and a passion for driving customer success.
Responsibilities
- Provide expert-level support to customers on GDS systems and related products.
- Develop and maintain comprehensive knowledge of GDS systems and related technologies.
- Collaborate with internal teams to ensure seamless customer support and delivery of solutions.
- Escalate critical issues to management for timely resolution and follow-up.
Requirements
- Significant experience working with GDS systems.
- Strong technical skills with proficiency in MS Office and web-based systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a dynamic environment.
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