Data Specialist Employee Voice
3 weeks ago
We are seeking a highly skilled Data Specialist Employee Voice to join our team at Toast. As a key member of our People Data team, you will be responsible for facilitating digital listening across the employee life cycle by administering our employee engagement tools and translating design requirements into live surveys and insightful/actionable dashboards.
Key Responsibilities:
- Clean data and maintain data hygiene in our engagement tools to ensure accurate and reliable insights.
- Build surveys with complex rules and workflows in Qualtrics to meet the needs of a wide range of stakeholders.
- Create compelling dashboards and reports in Qualtrics that effectively communicate employee voice data and people data.
- Design ad-hoc reports to solve unique business questions by combining employee voice data from surveys with people data from our core systems.
- Generate clear and comprehensive documentation about survey administration, survey access, and dashboards to ensure seamless communication with stakeholders.
- Assist in updating and maintaining dashboards across People Analytics in our BI visualization tools to ensure data-driven decision making.
- Help facilitate qualitative data collection and reporting to provide a deeper understanding of employee voice and sentiment.
About You:
- Education: Bachelor's degree or equivalent in a related field.
- 2+ years of experience with applied data analysis and survey management, preferably with Qualtrics or equivalent workflow-oriented survey tool management.
- Experience with sensitive and confidential data and the reporting rules of survey data to ensure compliance and data protection.
- 2+ years of experience with business systems administration and data visualization to effectively communicate complex data insights.
- Strong verbal and written communication skills to distill complex data patterns into compelling stories through slide decks, executive summaries, and other reporting formats.
About Toast:
We are Toast, a leading restaurant platform that is driven by building an all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. As a company, we value diversity, equity, and inclusion, and we believe that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
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