
Career Opportunity in Travel Experience Coordination
4 days ago
Travel Experience Coordinator
We are seeking a highly skilled and experienced travel professional to join our team as a Travel Experience Coordinator. The ideal candidate will have excellent communication skills, a strong knowledge of domestic and international travel trends, and the ability to build sustainable relationships with customers.
Key Responsibilities:
- Manage bookings for domestic and international flights, rail, and other travel services.
- Provide information on products and services such as visa requirements, foreign exchange, health regulations, and insurance.
- Handle refunds and cancellations of domestic and international air tickets.
- Coordinate ticket issuance with proper deal codes and bonus miles.
- Follow communication scripts when handling different topics.
- Co-ordinate with clients, implant teams, and servicing teams.
- Assist in follow-up with invoicing and recoveries.
- Identify customer needs, provide solutions and/or alternatives, and offer relevant information, brochures, and publications.
Required Skills and Qualifications:
- Effective communication skills along with active listening.
- Excellent knowledge of computer reservations systems, GDS systems, and e-traveling.
- Ability to interact, communicate, and negotiate effectively.
- Ability to multi-task, set priorities, and manage time effectively.
- Sound knowledge of domestic and international travel trends.
- Passionate interest in geography and strong domestic and international travel knowledge.
- Ability to assimilate information and pay close attention to accuracy and detail.
Educational Qualification:
- Graduate with Diploma in Travel & Tourism Preferred.
Experience: Total 3-5 years of relevant experience with a travel management company is preferred.
Benefits: This role offers the opportunity to work with a dynamic team, develop your skills and expertise, and enhance your career prospects in the travel industry.
Others: If you are a motivated and experienced travel professional looking for a new challenge, please submit your application.
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