AWS Lex Conversational AI Specialist

4 days ago

Gulbarga, Karnataka, India beBeeExpert Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Conversational AI Expert

We are seeking a skilled Conversational AI Expert with hands-on experience in designing, configuring, and deploying conversational experiences using Amazon Lex V2.

  • This role is central to a platform migration initiative and requires deep expertise in building scalable, production-grade Lex bots.

Key Responsibilities:

  • Defining intents, utterances, and slots
  • Setting up multi-turn conversations
  • Managing session attributes, context control, and fallback strategies
  • Leverage Lex's native integrations with Lambda, Amazon Connect, and Cognito to deliver advanced conversational flows
  • Optimize language model performance using analytics and real-user feedback
  • Work closely with frontend, QA, and API teams to ensure successful Lex integration and functionality across platforms

Required Skills and Qualifications:

  • Extensive hands-on experience with Amazon Lex V2
  • Custom intent and slot configuration
  • Multi-turn conversations and context management
  • Fallback and clarification handling
  • Strong understanding of Lex console and API interfaces
  • Experience integrating Lex with AWS services such as Lambda, Cognito, and Connect
  • Knowledge of REST APIs, API Gateway, and JSON payload handling
  • Familiarity with Lex Knowledge Base setup

Benefits:

  • Competitive salary and benefits package
  • Culture focused on talent development with opportunities for growth and professional advancement
  • Opportunity to work with cutting-edge technologies
  • Employee engagement initiatives such as flexible work hours and Long Service awards

Values-Driven Work Environment:

Our company is dedicated to fostering diversity and inclusion in the workplace. We welcome candidates from all backgrounds and support hybrid work arrangements to fit diverse lifestyles.

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