ServiceNow Development Lead
4 weeks ago
About ANSR:
ANR is a leading developer, manufacturer, and marketer of cutting-edge life science tools and integrated systems dedicated to making genomics useful for all. Our Indian global hub in Bengaluru, Illumina India Biotechnology Private Limited, focuses on technology activities that will help usher in the next wave of innovation in healthcare and medical research.
Job Summary:
We are seeking a highly motivated and team-oriented Senior Staff ServiceNow Lead Developer / Administrator specializing in multiple ServiceNow applications such as ITSM, ITAM, SAM, HR, and WSD. In this role, you will be a key member of an Agile Scrum development team, working on challenging projects that use cutting-edge technology to transform the future of healthcare.
Key Responsibilities:
- Provide technical leadership in planning, staffing, and delivering ServiceNow projects.
- Monitor and fine-tune applications to ensure security, scalability, and maintainability.
- Ensure the creation and maintenance of technical documentation and diagrams.
- Lead and mentor a team of ServiceNow developers and QA resources, providing guidance and support to ensure successful delivery.
- Own the design and development process, including coding, testing, and debugging applications.
- Perform code and configuration reviews to ensure alignment with best practices, health scans, and recommendations.
- Develop advanced configurations of ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs.
- Collaborate with internal customers to understand and anticipate their business needs and determine their priorities within the context of the overall enterprise strategy.
- Drive a culture of quality service and security by design, recommending and implementing procedures to enforce security and regulatory compliance.
- Proactively develop and maintain technical knowledge in specialized areas, staying up-to-date on current trends and best practices.
- Perform assessments with Configuration and IT Services teams and work closely with vendor teams to ensure best practices and new capabilities are understood and deployed.
Requirements:
- At least 12 years of IT development experience, with a minimum of 8 years in ServiceNow, including extensive experience in leading the development of one or more of the following ServiceNow applications: ITSM, ITAM, HR, and WSD.
- Expertise in ServiceNow scripting, including JavaScript, AngularJS, Bootstrap, and Jelly Script.
- Proficiency in web technologies such as Web Services, XML, HTML, CSS, and HTTP. Experience using enterprise tools such as Visio or Lucidchart, Teams, Confluence, and Jira. Experience with ServiceNow's Common Services Data Model (CSDM).
- Experience working in a regulated environment within a global company (preferred).
- Exceptional knowledge of ITIL processes or ServiceNow Admin / CMDB certifications (preferred).
Compensation:
The estimated salary range for this position is $120,000 - $180,000 per year, depending on qualifications and experience.
Benefits:
- A competitive salary and bonus structure
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Generous paid time off and holidays
What We Offer:
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you're passionate about using cutting-edge technology to transform the future of healthcare, we encourage you to apply.
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