Debt Recovery Specialist

3 weeks ago

Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time
Job Title: Recovery Manager Trichy

Job Summary:
The Recovery Manager is responsible for overseeing the recovery of overdue accounts and ensuring effective debt collection strategies are in place. This role involves managing a team of recovery agents, developing and implementing recovery processes, and ensuring compliance with legal and regulatory requirements.

Key Responsibilities:
  • Develop and implement effective debt recovery strategies and processes.
  • Monitor and manage the performance of the recovery team to achieve targets and objectives.
  • Ensure timely and efficient recovery of overdue accounts.

Requirements:
  • Debt Recovery Management:
    • Develop and implement effective debt recovery strategies and processes.
    • Monitor and manage the performance of the recovery team to achieve targets and objectives.
    • Ensure timely and efficient recovery of overdue accounts.
  • Team Leadership:
    • Lead, coach, and mentor the recovery team to enhance their performance and productivity.
    • Conduct regular performance reviews and provide constructive feedback.
    • Foster a positive and motivated team environment.
  • Compliance and Risk Management:
    • Ensure all recovery activities comply with legal and regulatory requirements.
    • Identify and mitigate risks associated with debt recovery.
    • Maintain up-to-date knowledge of relevant laws and regulations.
  • Customer Relations:
    • Handle escalated cases and negotiate repayment plans with customers.
    • Maintain positive relationships with customers while ensuring debt recovery.
    • Resolve disputes and issues related to overdue accounts.
  • Reporting and Analysis:
    • Prepare regular reports on recovery performance and present findings to senior management.
    • Analyze recovery data to identify trends and areas for improvement.
    • Implement changes based on analysis to improve recovery rates.
  • Collaboration:
    • Work closely with other departments, such as Finance, Legal, and Customer Service, to support recovery efforts.
    • Coordinate with external agencies and legal representatives when necessary.

Benefits:
Career Growth

Requirements:
A successful business manager needs strong leadership, strategic planning, financial acumen, effective communication, and adaptability to drive organizational success.

About Kaarlo Training & HR Solutions Pvt. Ltd.:
We are a leading provider of training and HR solutions, dedicated to helping businesses succeed in today's competitive market. Our team of experts is committed to delivering high-quality services that meet the unique needs of each client. If you're looking for a challenging and rewarding career opportunity, join us and be part of our success story.

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