Recovery Operations Manager

4 weeks ago


Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time
Job Title: Recovery Manager Trichy

At Kaarlo Training & HR Solutions Pvt. Ltd., we are seeking a highly skilled Recovery Manager to join our team in Trichy. As a key member of our operations team, you will be responsible for overseeing the recovery of overdue accounts and ensuring effective debt collection strategies are in place.

Key Responsibilities:
  • Develop and implement effective debt recovery strategies and processes to minimize financial losses and maintain positive customer relationships.
  • Lead, coach, and mentor a team of recovery agents to enhance their performance and productivity, and conduct regular performance reviews and provide constructive feedback.
  • Ensure all recovery activities comply with legal and regulatory requirements, and identify and mitigate risks associated with debt recovery.
  • Prepare regular reports on recovery performance and present findings to senior management, and analyze recovery data to identify trends and areas for improvement.
  • Work closely with other departments, such as Finance, Legal, and Customer Service, to support recovery efforts and coordinate with external agencies and legal representatives when necessary.
Requirements:
  • Strong leadership and strategic planning skills to drive organizational success.
  • Effective communication and adaptability to drive change and improve recovery rates.
  • Financial acumen and knowledge of relevant laws and regulations to ensure compliance and minimize risk.
  • Ability to analyze data and identify trends to inform recovery strategies and improve performance.
  • Collaborative mindset to work effectively with cross-functional teams and external partners.
Benefits:

Career growth and opportunities for professional development in a dynamic and supportive environment.



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