Voice Support Specialist

2 weeks ago


Aligarh, Uttar Pradesh, India beBeeCustomer Full time ₹ 36,84,640 - ₹ 48,28,121

Job Title: Customer Service Representative

Job Description:

About the Position

We are seeking experienced and skilled customer support professionals to join our team.

Key Responsibilities:
  • Respond promptly to inbound and outbound customer calls with professionalism.
  • Resolve product, service, billing, or technical issues efficiently and effectively.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and efficient service delivery.
  • Adhere to process workflows, scripts, and quality standards to optimize performance.
Required Skills & Qualifications:
  • A degree in any field with 2–4 years of experience in customer support or a related role.
  • Excellent verbal communication skills in English, both written and spoken.
  • Familiarity with CRM tools and call center software applications.
  • Ability to work flexible hours, including night shifts, and meet performance metrics.

What We Offer:

  • Competitive salary and performance-based incentives.
  • Career advancement opportunities within the organization.
  • Retention bonus for meeting performance targets.
  • Allowances and benefits package.
About Our Team

We are a leading organization dedicated to delivering exceptional customer experiences.



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