
Cash Application Specialist
1 week ago
We are seeking a skilled Cash Application Specialist to perform end-to-end cash application activities for our organization. This role involves managing daily cash applications, ensuring timeliness and meeting all required Service Level Agreements (SLAs). The successful candidate will work closely with the team, team lead/manager, and relevant offshore and onshore teams within the Operations department.
The ideal candidate will have a strong understanding of accounting standards and procedures, as well as internal controls. They will possess excellent skills in investigating/researching payment history/details, knowledge of billing procedures and collections, and working knowledge of MS Office and databases.
This is a dynamic role that requires strong problem-solving skills, attention to detail, and ability to multitask and manage time amid multiple deadlines. The successful candidate will be comfortable working with targets, patience and ability to manage stress, and able to handle difficult or irate stakeholders.
Responsibilities:
- Process and reconcile account receivables and remittances.
- Work closely with customer and stakeholder teams to identify customers' requirements and provide solutions.
- Prepare end of day reports such as daily collections, bank reconciliation.
- Perform periodic audits of the general ledger and other financial documents.
- Address payment issues like double payments or other discrepancies.
- Process refund internally (supplier) and externally (client refunds).
- Unallocated payments research and identification.
- Mailbox management.
- Process monthly netting requests, monitor factoring payments, invoice offsets.
- Perform month end closing of current AR period and opening of new period.
- Engage in collection management processes as necessary.
Qualifications:
- Bachelors degree in Accounting/Finance or equivalent relevant courses.
- Advanced knowledge and understanding of accounting standards and procedures and internal controls.
- 3+ Years of Proven experience as a cash applications or similar role.
- Excellent skills in investigating/researching payment history/details.
- Knowledge of billing procedures and collections.
- Working knowledge of MS Office and databases.
- Comfortable working with targets.
- Patience and ability to manage stress.
- Able to handle difficult or irate stakeholders.
- Problem-solving skills.
- Very keen to details.
- Ability to work independently and contribute to broader team objectives.
- Ability to multitask and manage time amid multiple deadlines.
Additional Information:
- Interpersonal skills to communicate effectively with a wide range of positions within the organization.
- Good verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
- Cultural adaptability to cater clients in different regions.
- Actively look for ways to improve current process and ways of working.
- Team player.
- Ready to work on any shift (Early Bird (6 AM to 3 PM), Noon (12 Noon to 9 PM) and Night Shift (6 PM to 3 AM)).
- Amendable to work extended working hours on critical days (e.g. fiscal month end/quarter end/year end), Indian Holidays and Weekends as needed.
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