
Enterprise Access Management Specialist
6 days ago
We are seeking a detail-oriented and customer-focused professional to support daily provisioning and deprovisioning of user access across enterprise applications.
About the Role:- Perform daily user provisioning and deprovisioning for enterprise applications.
- Maintain and monitor the team support mailbox, responding to user queries and access-related issues.
- Troubleshoot and resolve application access issues in a timely and efficient manner.
- Ensure compliance with internal access control policies and procedures.
- Collaborate with internal teams to support onboarding/offboarding processes.
- Maintain accurate documentation of access requests, changes, and issue resolutions.
- Provide excellent customer service to internal users and stakeholders.
- 8+ Years of experience in User Access Provisioning/Deprovisioning in a corporate IT environment.
- 6+ Strong system support background, particularly in troubleshooting access-related issues.
- Excellent attention to detail and organizational skills.
- Strong communication and interpersonal skills.
- Lifelong Learner: You are always seeking to improve your technical and nontechnical skills.
- Team Player: You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need.
- Communicator: You know how to communicate your ideas to both technical and non-technical stakeholders, prioritizing critical information and leaving out extraneous details.
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