
Hotel Operations Director
2 days ago
Driving business growth and excellence in hospitality management is a key responsibility of this role.
This role requires a seasoned professional with a strong background in hotel operations, possessing excellent leadership, organizational, and decision-making skills.
Key responsibilities include leading the overall operations of a luxury hotel, ensuring seamless coordination between departments, developing and executing business strategies aligned with the hotel's vision and financial goals, and maintaining high standards of service delivery and operational efficiency.
Additionally, the successful candidate will be responsible for preparing and managing the annual operating budget, analyzing financial reports, and implementing corrective measures to achieve revenue and cost targets.
They will also be expected to uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences, while ensuring the property maintains brand integrity and complies with brand standards and audit requirements.
Strong leadership, organisational, and decision-making capabilities, as well as excellent communication, interpersonal, and negotiation skills are essential for this role. The ideal candidate will be commercially astute, with a sound understanding of budgeting, forecasting, and revenue management.
Required Skills and Qualifications\- Strong leadership skills
- Excellent organizational and decision-making skills
- Good communication, interpersonal, and negotiation skills
- Commercially astute with a sound understanding of budgeting, forecasting, and revenue management
- High standards of guest satisfaction, service excellence, and personalized experiences
- Opportunities for career advancement and professional growth
- A dynamic and challenging work environment
The ideal candidate will have a passion for hospitality management and a desire to make a positive impact on the industry.
They will be a team player who is able to work collaboratively with others to achieve common goals.
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