Senior Operations Manager for Critical Facilities

2 weeks ago


Mumbai, Maharashtra, India NTT DATA Full time

About the Job

Job Summary

NTT DATA is seeking a skilled Senior Manager for Critical Facilities Operations to oversee the operational integrity, commissioning, and regulatory compliance of the electrical power, mechanical, monitoring, and control systems in our Enterprise Class Data Center.

Key Responsibilities

  1. Provides technical expertise for the entire data center, including electrical, mechanical, integrated control, and water chemistry systems.
  2. Coordinates daily operations and critical maintenance activities with contractors and consultants, ensuring seamless execution.
  3. Ensures cross-functional teams work effectively to achieve operational excellence, fostering a collaborative and innovative work environment.
  4. Interfaces with construction management teams, contractors, and consultants for phased data center construction commissioning, integration, and testing.
  5. Develops and implements an aggressive preventive and predictive maintenance schedule to ensure critical systems remain operational.
  6. Analyzes existing operating conditions, recommends new technologies, and improves overall efficiency to drive cost reduction.
  7. Conducts training with operations and maintenance teams on equipment, procedures, and systems, maintaining comprehensive training documentation.
  8. Manages systems to prevent unplanned, customer-impacting outages, ensuring maximum operational efficiency.
  9. Directly manages data floor and back-of-house electrical loading and capacity, including client installations and database systems.
  10. Participates in rotational on-call schedules to respond to emergency situations at the data center.
  11. Provides site leadership, implements training, and acts as a coach and mentor to site employees, promoting professional growth and development.
  12. May require late-night work approximately once every other week to meet critical maintenance windows and scheduling needs.
  13. Performs other duties as assigned by leadership, ensuring alignment with company goals and objectives.

Requirements

  1. Bachelor's degree or equivalent in Engineering or a related field required.
  2. Extended experience in data center and/or critical facilities operations, with a proven track record of managing and motivating teams.

Company Overview

NTT DATA is a global leader in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. We invest heavily in research and development to drive innovation and excel in a rapidly changing digital landscape. As a Global Top Employer, we offer a diverse and inclusive work environment, with opportunities for growth and professional development.

Equal Opportunity Employer

NTT DATA is an equal opportunity employer, committed to providing a work environment free of unfair discrimination and harassment. We welcome applicants from diverse backgrounds and perspectives, and are dedicated to creating a culture that values diversity, equity, and inclusion.


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