
Store Operations Manager
3 days ago
Seeking a highly skilled and experienced retail leader to oversee the smooth operation of our store, ensuring world-class customer experiences. Key responsibilities include:
- Lead & Manage: Oversee store operations, ensuring efficiency across retail and supply chain
- Drive Excellence: Maintain high-quality standards in overall brand experience
- Team Leadership: Recruit, train, and manage a high-performing team across different functions
- Customer Experience: Ensure top-tier customer service and create an engaging, memorable atmosphere
- Stock & Inventory: Optimize inventory levels, manage vendors, and oversee procurement
- Financial Accountability: Control operational costs, improve margins, and ensure profitability
- Process Optimization: Implement best practices, SOPs, and technology for seamless workflow
- Brand Alignment: Execute our brand vision, working closely with leadership to innovate and differentiate
Requirements:
- 5+ years of experience in retail operations - preferably grocery store / supermarket operations
- Proven ability to launch, and manage premium outlets
- Process-driven leader who thrives in structured yet dynamic environments
- Excellent people management and leadership skills
- Hands-on & proactive—someone who gets things done and thrives in problem-solving
- Experience with premium or lifestyle-driven brands
- Past travel experience is a bonus
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