IT Operations Assistant Manager

1 month ago


Mumbai, Maharashtra, India Accor Full time

Accor is seeking a highly skilled IT Operations Assistant Manager to join our team. As a key member of our technology department, you will be responsible for providing exceptional support to our staff and ensuring the smooth operation of our systems.

Key Responsibilities:
  • Provide technical assistance to staff members, resolving complex issues and implementing solutions.
  • Develop and maintain technical documentation, ensuring accuracy and clarity.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to enhance our systems and services.
  • Contribute to the development of our technology strategy, aligning with business objectives.

Requirements:

  • Proven experience in IT operations, with a strong understanding of technical systems and processes.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in MS Office applications, with experience in IT service management tools.

About Accor:

Accor is a world-leading hospitality group, with a portfolio of over 5,400 properties across more than 110 countries. We are committed to delivering exceptional guest experiences, while also prioritizing sustainability and responsible tourism practices.



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