
Academic Career Specialist
2 weeks ago
Job Title: Academic Counsellor
Location: Mumbai
Industry: Education | CFA| Financial Certification | EdTech
About the Role:
Boston Institute of Analytics is seeking a seasoned and persuasive Academic Counsellor to drive admissions for its flagship CFA (Chartered Financial Analyst) training program. You'll be the first point of contact for incoming leads, responsible for counselling students via phone, video calls, and face-to-face meetings, while converting inquiries into confirmed enrollments through a structured sales process.
Key Responsibilities:
- Making outbound calls to leads generated through digital marketing, partnerships, and walk-ins.
- Understanding the student's background, goals, and eligibility for the CFA course.
- Qualifying and prioritizing leads based on interest, urgency, and readiness to enroll.
Follow-ups & CRM Management:
- Maintaining a robust follow-up schedule via calls, WhatsApp, SMS, and email.
- Using CRM tools to track lead stages, next actions, and conversion progress.
- Maintaining daily records of interactions, lead updates, and closures.
Video Counseling & Campus Walk-ins:
- Conducting one-on-one video counseling sessions (Zoom/Google Meet) to explain the course roadmap, fees, batch schedules, and career outcomes.
- Handling in-person walk-in inquiries at the campus and providing full counselling support.
- Tailoring sessions to address common student objections (fees, timing, relevance) and guiding them to a confident decision.
End-to-End Sales Closure:
- Driving prospects through the full B2C sales funnel - from inquiry to counselling to enrollment and beyond.
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