Senior Account Manager

1 week ago

Aurangabad, Maharashtra, India beBeeClientServicing Full time ₹ 9,00,000 - ₹ 12,00,000
About the Role

We are seeking a highly skilled Client Servicing professional to join our team. As a Senior Executive, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Your primary focus will be on developing strong relationships with our clients, understanding their objectives and requirements, and delivering high-quality solutions that meet their expectations.

You will work closely with our internal teams to coordinate and deliver client projects, including drafting communication materials, gathering insights, and conducting research.

In addition, you will support the team in maintaining positive client relationships, track deliverables, and ensure processes run smoothly.

Key Responsibilities:

  • Serve as a day-to-day point of contact for client requirements and queries.
  • Understand client objectives and ensure smooth communication with clarity.
  • Support the team in maintaining positive client relationships.
  • Assist in drafting communication materials such as briefing notes, presentations, and one-pagers.
  • Gather insights, case studies, and industry news to support client deliverables.
  • Contribute to thought-leadership and reputation management initiatives under guidance.
  • Coordinate with internal teams (design, strategy, execution) to deliver quality outputs on time.
  • Track deliverables, timelines, and ensure processes run smoothly.
  • Provide operational support to the Unit Lead/Manager for client projects.
  • Conduct basic research, competitor benchmarking, and trend tracking.
  • Monitor industry and digital trends to identify potential communication opportunities.
  • Spot small opportunities for growth within existing accounts.
  • Support the team in preparing pitches and proposals.
  • Assist in preparing performance reports with clear insights and learnings.

Required Skills and Qualifications:

  • 2–3 years of experience in client servicing, communications, PR, or related fields.
  • Strong communication and coordination skills.
  • Good writing and presentation abilities.
  • Awareness of digital media, influencers, and media landscapes.
  • Proficiency in MS PowerPoint, Word, and Excel.

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