Philanthropic Operations Coordinator
4 days ago
**Job Description:**
At Ennoble Social Innovation, we are seeking a highly skilled and experienced Philanthropic Operations Coordinator to join our team.
The primary focus of this role will be to provide exceptional support to the sales team by ensuring seamless order processing, maintaining accurate records, and fostering strong relationships with clients.
Key Responsibilities:
- Assist the sales team in preparing proposals, contracts, presentations, and other necessary documentation to drive successful sales outcomes.
- Oversee the timely and accurate processing of sales orders, coordinating with logistics to ensure prompt delivery to clients.
- Maintain ongoing communication with clients to address inquiries and provide exceptional after-sales support, thereby enhancing customer relationships.
- Organize and maintain accurate records of sales transactions, generate periodic sales reports, and ensure that all necessary documentation is readily available for future reference.
- Act as the primary liaison between the sales team and internal departments (e.g., finance, logistics) to facilitate smooth coordination and efficient issue resolution.
- Arrange meetings, sales calls, and client appointments on behalf of the sales team, ensuring that all relevant materials are prepared in advance.
- Proactively follow up with clients regarding order statuses, feedback, and any pending payments, guaranteeing that all client concerns are promptly addressed.
- Collaborate in gathering and analyzing data on market trends, competitors, and customer preferences to inform and enhance the sales strategy.
- Update and maintain CRM databases and other sales-related software to ensure data accuracy and completeness.
**What We Offer:**
- An estimated salary of $70,000 - $80,000 per annum, depending on experience and qualifications.
- A dynamic and collaborative work environment that fosters professional growth and development.
- Opportunities for advancement within the company.
**Requirements:**
- 3+ years of experience in a similar role or an equivalent combination of education and experience.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency in CRM software and Microsoft Office applications.
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